Electricity wrongfully disconnected

Last month received an invoice via email notification for -R18. Yesterday, I receive an updated statement (without other notification) that my account for last month is in excess of R3000, together with a notice that my electricity has been cut off. This is unacceptable, and was not a mistake on my part, yet I have now gone a full day without electricity supply. I have, in the mean time (without the option of querying the mistake) paid the amount in the hope of getting electricity reconnected. My fridges have run down, and I have a baby at home, and need the electricity for her basic needs.<br> I have tried endlessly for the past 24hours to phone the municipality to reconnect the supply, but there are no answer and phones just keep on ringing.<br> <br>