Electricity Theft

<p>Please HELP!!!we live in a complex and have a landis GTR pre paid meter box in our flat, and for the past few months Our first purchase of the month is around R500.00, this 500 and odd kwts is Depleted in less than 2 weeks, there after we are spending R250.00 EVERY SECOND DAY on units, it runs out at a ridiculous rate ,we also seem to be getting less and less kwts per purchase (we need to change to a fixed rate? ) we need this investigated as we cannot keep spending our food and transport money on electricity. I kept calling the Landis office and eventually was advised that the Service provider is Ekurhuleni and that we need to speak to then, i have called numerous time and have spoken to too many people to remember, the last person i spoke to was "Joe", who like all the rest asked me a few questions, took down the meter box number, address and my contact details and said to me he will call me back "in 10 minutes”, to which no call was ever received. THIS IS URGENT. We have no electricity most of the time now as we literally cannot afford it any more, we have a new-born baby and a toddler in the house that are now very sick due to the harsh cold we have to endure due to no hot water or electricity. Please help!!!</p> <p> </p>