Electricity Outtage

On Monday 02/08/2021 morning there was electricity outage in my area Geluksdal Ext2 but it come back around 1pm however in my house it never came back the meter shows the units and shows something like a disconnected switch with a sad emoji. I called Ekurhuleni call center to log a call and was giving a reference number CM***. And was told a Technician will be coming I waited till 10pm am still waiting for them I kept on calling the call center yesterday on this number *** spoke to different people they all saying they will allocate to the Technicians.

My food has melted on the fridge can't use warm water to bath or eat warm food my uncle is over 70 years and his sick. I am heart broken went to Brakpan Ekurhuleni offices in the Energy department to report the matter this morning still nothing I was told before 12 midday the Technician will be here nothing.

What a poor service from our own people who work as Technicians in Ekurhuleni this is the second time this happened it happened in June and I spent 4days and it was cold without Electricity. Government employees should be put under performance review cause really they are not serving people at all.