Ekuruleni ill service delivery

So I'm trying to phone the call center as I need help with my Prepaid electricity meter. But no one answers.<br> I have a problems with my meter for almost over a year now where I cant load prepaid electricity. Whenever I phone for assistance I always wait for 4 days to be assisted or in today case no answer at all. They are suppose to have come to put in a new meter by now, but the only response that we get is that there is never stock. The technicians that gets dispatch out on the call always have a bad attitude when assisting us. It has also come to a point that I cannot buy electricity as the meter has been unregistered on their side so we cant purchase any electricity at all. So now we must sit without a basic service due to lack of interest.