BW
Branden W

1 reviews | Active since Nov 2020

09 May 2021, 17:54

Ekurhuleni state of service

We had a power surge 09 May 2021, from 17:05 to 17:25. Most of our electronics are damaged, I certainly hope they can pay for the damaged occurred.

What truly scares me is that we are still getting a monthly statement via email, which I had to go and correct, after having to pay a admin fee for the correction on their error. Yet still we are getting threats of power to be cut till the account is settled which they never corrected. The receptionist up and left soon as I entered and once she got back to her desk 30 minutes later, her whole attitude was negative. When I enquired on switching to prepaid she ignored me, looking straight into my face. Yet I have to take a days leave to be told:" the system is offline"... Pathetic!

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