EKURHULENI RIP-OFF OF PAYING CITIZENS.

I PAID MY BILL ON 24-02-2020 amount paid 3020.00. IT WAS DUE ON 25-02-2020 amount 2940.94. I GET A PRE-TERMINATION NOTICE PRINTED ON 27-02-2020, WITH A cost of notice of 150.12...... AT BOTTOM OF EKURHULENI INVOICE IS YOUR OPTIONS WHERE TO PAY.....EASYPAY, OR BLU, OR PAY@. AS I WAS TOLD PREVIOUSLY, IF COUNCIL OFFICE OFFLINE, OR CLOSED, THEN PAY AT PICK N PAY, OR WOOLWORTHS, OR SPAR. SO I PAID AT PICK N PAY. ON ENQUIRY AT COUNCIL OFFICE, REGARDING THIS PRE TWRMINATION NOTICE.... they say that they did not receive the payment on time because i paid at pick n pay. so I AM RESPONSIBLE FOR THE NOTICE FEE.....

MY PROBLEM..... NOWHERE ON THE STATEMENT DOES IT SAY THAT THERE WILL BE A DELAY WHEN PAYING AT ANY OTHER POINT BESIDE THE COUNCIL OFFICE. THE DELAY IN CONSOLIDATING PAYMENTS IS THEIR PROBLEM .... I PAID BEFORE THE DUE DATE... ANOTHER RIP-OFF SCHEME BY OUR GOVERNMENT....