Ekurhuleni & Prepaid Meters

<p>Since August 2016 we have had issues with our prepaid meter. We always receive an error 30 meaning the tokens do not take. So we log calls with Ekurhuleni call centre and the send a technician out, which was logged on the 28th Nov Sunday while we had 90 units left. Needless to say it is 1 Dec Thursday and only now have sent someone there.</p> <p>He was there 2 min tripped my electricity and said the electricity was loaded. Well surprise there is no units left on the meter. Called Ekurhuleni again spoke to an EXTREMELY RUDE team leader by the name on Moons, who has endless attitude. To be told to call the prepaid office ********** . I called them 7 times to eventually have a women answer and give me another number ********** . Called them 13 times. Guess what NO ANSWER!!!</p> <p>Called Ekurhuleni again to be spoken to like a child and hung up on. Received a call back to be told they are trying to help but won’t send the technician out again. So now what!!!! NOTHING AS USUAL!!! My landlord has logged complaint to have a new meter box fitted but they keep losing the ticket or complaint. SURPRISE SURPIRSE. </p> <p>Don’t expect a response because well frankly if they can’t even send someone out which is part of their job function why would I expect them to acknowledge this!!!!</p>