Ekurhuleni Municipality Poor Service and bad attitude from the accounts department.

<p>In January 2017 I had a leak on my water meter that I wasn't aware of and my bill was high I paid the bill as I wasn't aware of the leak. I however reported at the beginning of February that I noticed a the leak on the meter.</p> <p> </p> <p>A call was logged on only attended at the end of February. Now I'm seating with a heavy bill and the response from the Christiann Ndaba comes baclk to say he notices that this is normal usage on my side for before and after the leak. No proper investigation was done to check what average do I pay on my account. THIS IS SERIOUS BAD SERVICE.</p> <p> </p> <p>I initially spoke to Joyce Mvulane who intern advised me to pay half the total bil which i did and the accounts department still slap me with NO change in the amount and NO FEEDBACK and someone not taking time to analyse the average usage.</p> <p> </p> <p>If anyone has information on how I can escalate this further please let me know as I'm a loyal citizen who pays my bills and abides by the law but if I'm being treated like an idiot I don't see why should I just sit and take the beating.</p> <p> </p> <p>This is by far the most pathetic service.</p> <p> </p> <p> </p> <p>regards;</p> <p>Mpho</p>