Ekurhuleni Municipality Alberton

Hi I seems to me that lunch time starts at 8 in the morning and ends at 4 in the afternoon.

After phoning the call center in the morning I have been given 8 different numbers for the Ekurhuleni municipality Alberton accounts department, (011) ********** /***. Some just keeps ringing, others answer you and then puts the phone down in your ear and then you get the on rude lady (supposed to be lady) that screams at you because I phoned the wrong department. (This is unacceptable) I have been trying to pay my account at checkers for the past week now, every time I go there and give them my payee number, just to find out the system is not working (what's new), they ask me every time for a pay@ number that I do not even have and does not appear on my statement this is the reason why I have been phoning the department for. But when you don't pay in time you will receive a pre termination letter that will cost you R136, and then its not even your fault. Or they just come and turn your power off, for what? because they are *********** at doing what they supposed to get paid for.

Is there someone that can help me with this problem??????????????????????????