EKURHULENI FAILS TO SWITCH MY ELEC BACK ON -3DAYS

Our lights went off on Friday. I called Ekurhuleni (using more than R30 airtime just to report the matter) on Friday for assistance. By Saturday no contact were made by them, so I called them again...I was told that it would take between 4 and 24 hours. No response Saturday after 24 hours. By Sunday I had called several times just for an update at least...bad lines...you hold and hold...and eventually have to drop the call because you're out of airtime. Sunday R60 of airtime to no avail. I called their office today (Monday) and once again I'm told to wait. I spoke to Vincent Nkune (supervisor) who said that he'll call me in 15 minutes time....that was 10:30, and at 11:40 so had to call again. I spoke to Sipho who later changed his name to Johnnie and waited for 20 minutes...he eventually told me to wait once more. WHY? FOR WHAT? FOR WHO? Someone there needs to take accountability for VERY POOR SERVICE LEVELS. Is it poor management skills??? Is it the consultants not doing follow ups or is it the technician??? WHY are we paying rates and taxes when we still have to deal with incompetence like this? SWITCH MY ELECTRICITY ON - ***!!!