JJ
Jennifer J

1 reviews | Active since Jan 2019

29 Jan 2022, 12:27

Ekurhuleni

What a laugh. Ekurhuleni Call Centre is. We have been without power in Dinwiddie now for 5 days. I have called them everyday almost every hour and no one knows what the other one is saying. Always the technicians are on it. Calls don't get logged when customers call in. Always given the run around by a call centre agent. We have had to throw out food already due to not having power. Extra expense on our pockets to buy food as we can't cook. What do they care it's not them. But oh boy u got it. We will be charged for these days we have had no power. Guaranteed. They are quick enough to come and disconnect you when you don't pay but hell it takes them a week to come and check what the fault is when you call in. Provided the call is logged of course. Very upset and disappointed with them.

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