Disgusting service and operations!

<p>i went to The Ekurhileni Municipality on the 9th of March 2017 asking them to activate the SMS statements as I no longer received them. I was pushed from pillar to post. I finally got help from Mr.Frank Khwinana who sent an email to his colleagues on the same day to assist me. To date I have not received any correspondence. I have then since received late statements, resulting in me making full payment within the month but at a later stage. Today it's Saturday and I got cut off in the morning. I called the contact Centre and again no one could help me. My husband went to the municipality only to find that they only open on weeks days . I'm sitting here in the dark, a paying citizen who has NEVER skipped payments. I am very angry as this problem can only resolved on Monday! I'm disgusted by the service and incompetence of EMM as a whole. They fail to do basic work but rush to cut off my electricity!</p>