Disgusting behaviour by the employee

What a ridiculous service and accusations from a certain gentleman asked to come and assist us.

Our power went off while we had recharged and had enough units on our meter. On the same day the 26.12.24, I logged a call only to be assisted on the 28th. The first technician came and assessed our box from the street and advised that the meter had been tempered with and would need a 20 digit reset pin, he called the call centre to get the number and they insisted that a meter technician needed to come and do the meter check himself. After 3 hours he arrived and checked our meter and advised that he would ask for that number but when he went to check the big box in the street, he pulled out the device and started accusing us of bridging the meter.

I told him that we did no such thing and he kept on insisting and said it’s either me or my husband who did and that should he send the picture of our meter we would be charged 5k and that if I do not accept and apologise he would leave us with no power. He blandly said we ( me and my husband) do not tell each the truth, and it might actually be my husband cause they’re the last ******, what a terrible thing to say about someone you don’t know. Outrageous actually.

I continued to tell him that we buy electricity and we didn’t do it, and that I cannot accept the accusations, he arrogantly said since I am saying he is accusing us, he is leaving, I begged him not to go and put back the power because we had nothing to do with it. He then got a call from the call centre, the pleaded with him to connect us, he started his car and it wouldn’t start, he then asked for help, he charged his car from my neighbours car, while I was waiting and watching him have his coke and a cigarette, I stood there for a good 15-20 min while he took no note of my frustrations and desperation to get help from him.

To cut the long story short, after watching him he put back from back, I thanked him and he said bye to my neighbour.

Luda, excuse the spelling, not everyone is a ***** and a ********, to speculate that either me or my husband did something like that and expect me to admit it was totally wrong, to act like the god of electricity while people are in need of your services is so unprofessional.

We will definitely follow these accusations up and the municipality needs to sort out their mistakes with our electricity, this has become a norm and we pay alot of money to get this ridiculous treatment from the council.