Disguisting

If I could rate minus 0 stars I would. Our meter has gone into tamper mode since Friday, 1 November 2024. Power was loaded however we don't touch the meter other than loading the power. We've logged a call that has been escalated numerous times, and no one has made any efforts to assist. We were advised the technician would be sent out between 4 and 24 hours, still no one has come out to assist even after afvising that it's an emergency. The staff nor any of the supervisors has shown any interest to assist and we've reached close to 90 hours without power THAT WE ARE PAYING FOR. We have also informed them that there are two pensioners in the house, one being on oxygen which indicated that this is really an emergency. Their efforts are useless and I am sure would it have been any of them in this situation it would have been sorted already. The lack of interest in our situation is disgusting.