Disappointment after disappointment

Things seem to have changed there. We always do things there and suddenly we experiencing disappointments after disappointments.

So I went there for the change of ownership and the lady told me I will have to pay like more than R1000.00 for the road worthiness of the car if I do shortcut through them. I then called someone who recently did that and told me there is no need to pay such money for that.

I then went and paid for the certificate of ownership which was R192.00 as I had cash with me and was told ITS ONLY VIA CARD(For the 1st time I heard that). My private card declined don't know why coz it had funds in it and the lady told me she will assist me with hers. She still insisted I give her money of which I gave her R200.00. She didn't give me the change. I'm there supprised as to why??? I wonder how many ppl get ****** like this? Ws it really a mistake not giving me a change or was it deliberate? Is it the usual thing the lady does to customers or what? Then I remembered that last time we went there and paid for the municipal fees and the person who was helping us,USED SOMEONE BY THE NAME OF MAMPA'S ACCOUNT. We didn't notice that until we got a notice of termination. We paid R1086 on the 05.03.2022 so to our surprise the balance was still sitting at above R2000.00(which never happened before)on the 02.04.2022 and when we checked our payslips we realized that, the cashier used someone else's account number. I am wondering if that's what happens to some ppl or it was just a mistake?Will it ever happen to someone out there if not reported?