Complaint to the Rates and Taxes department.

We are absolutely disappointed in the electricity (rates and taxes) department. We have been standing in a queue to unblock our prepaid meter after we had a payment arrangement made in January 2022 (due to a water leak). No help at all 2nd day in a row and we need to get things updated because we are running a business and then also need to take time out of our busy days to go and stand in a queue, so pathetic. Hope this can help most people in need to sort out blocked meters and other municipality problems.