CoE *********** Administration and technicians

I logged an incident 28 July 2022with CoE electricity via call centre, that I have a faulty meter that is cutting supply of power into my house, it's been 2 weeks full without power into my house and on the 30 July 2022 I received an SMS saying my issue has been resolved while my house is still without power, what kind of incompetence is this. Do we have to resort what Tembisa residents resorted too,being loud and violent to be heard or taken seriously