JV
John V

1 reviews | Active since Nov 2011

02 Apr 2015, 09:50

Cant resolve an account query

I have tried to resolve an account query with EMM for over a year now and nothing. They have over R3000 credit on an account that I need a refund for but nothing can get this credit either transferred to another account or refunded. I have been pushed from pillar to post on this one and don't know what else I can do anymore. I would really appreciate a resolution to this outstanding item.

0
Replies (1)
Emm (Ekurhuleni Metropolitan Municipality)
Emm (Ekurhuleni Metropolitan Municipality)'s reply07 Apr 2015, 10:16
Official
Hello pak03165,

You need to go to the Benoni Municipality Offices at the Credit Control and speak to them. They will explain the situation to you and what the next step will be to get the query resolved

Best regards,