AM
Annabelle M

1 reviews | Active since May 2016

15 Dec 2016, 11:58

can you please make me understand

<p>so their meter broke over a year ago i kept reporting it until i realize i was waisting my time, the then finance manager was so rude she will not even look at you when talking to you, my confusion is my water is free the metert is not working so i refuse to pay an estimated amount as that is just a *******. then thet still have the nerve and the audacity and guts to send those disconnection letters? for what for a broken meter? if you really want to go around cuttung power and charging connection fee you must first make sure that your service is 100 correct and that you have no ghost meter reading otherwise you are waisting your time. to the manager at ekhurhuleni how would u feel if you go to the doctor to take out a tooth and they take out your eye? from where i am sitting it feel like that coz why keep charging me for a broken meter why send disconnection letters for a broken meter whta made me even more mad is the fact that wheni came to ut offices i was told that you can see that the meter is not working soo what the hell? teh idiots that u send to come read the meter they turn it on and off to check if its working hello that damages my appliances. please stop this madness as i do not find it funny any more. I DO NOT HAVE A MONEY TREE THAT I WILL PAY FOR A BROKEN METER THAT GHOST AMOUNT NNA I WILL NOT PAY FOR!</p>

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Replies (1)
Emm (Ekurhuleni Metropolitan Municipality)
Emm (Ekurhuleni Metropolitan Municipality)'s reply19 Dec 2016, 08:29
Official

Good day, kindly note our agents will contact you for further assistance.