Bunch of useless people

<p>I received a call from a collections company in May 2016 advising me that my rates and taxes is in arrears. I then visited Ekurhuleni Nigel and they referred me to this company, (can’t remember the name), I contacted them and made an arrangement to start making payments on my account, and to also pay towards the arrears from the month of June.</p> <p> </p> <p>I’ve made payments every single month from the month of June into the account given to me to make payments into, I haven’t missed one payment. Today 11/10/2016 I received a call from a certain Charmaine from TSlegal Services in Nigel 011 ********** advising me that my account is outstanding and that I need to make an arrangement. I advised Charmaine that I have made an arrangement, however she told me that there was no arrangement made. I gave her the Absa bank account number that funds was paid into and also the reference number, and she just kept saying she will send me statements. She also advised me that Ekurhuleni is no longer banking with Absa and they are now banking with Nedbank, I haven’t received any notification with regards to that, I also advised her that the payment is still going into the Absa bank account and it hasn’t revered so that means that the Absa account is still active.</p> <p> </p> <p>How can you contact me and tell me I haven’t made arrangements and even doubt the fact that I am making payments after I’ve given you all the details. Now there will probably be extra-legal charges to my account that I will have to pay, and I am not prepared to do so seeing that I have honoured my commitment made.</p> <p> </p>