lS
lajean S
1 reviews | Active since May 2012
30 Aug 2016, 14:30
Broken manhole / drain
<p>On 12 August 2016 I contacted the Customer Care Centre at the Boksburg Ehurhuleni Municipality to advise them that the manhole situated on my property seems blocked and that the feces are running into my garden. They advised that someone will attend within 48 hours and provided me with reference number ********** . I have up until today 30 August 2016 contacted them eight times to advise that nobody is attending to the matter. The smell in my property is unbearable, hence I am highly aggitated why they are simply NOT responding to this matter. I have in the interim escalated the matter to the Health Department as I am concerned for the wellbeing of my family and my pets. I have e-mailed their complaints department to no avail. I am at a total loss for words - the service delivery is absurd - why am I paying rates and taxes!!</p>
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Replies (2)
Emm (Ekurhuleni Metropolitan Municipality)'s replyOfficial
31 Aug 2016, 11:09Good day,
Would like to know the status of your request on your site. Tried calling you but to no avail.
Best regards,
Emm (Ekurhuleni Metropolitan Municipality)'s reply31 Aug 2016, 11:09
Official
Good day,
Would like to know the status of your request on your site. Tried calling you but to no avail.
Best regards,
lS
lajean S's updateReviewer Update
31 Aug 2016, 11:16This matter was resolved yesterday after I got hold of our ward councillor. Truely sad that I have to struggle for three weeks and go to these extremes to receive a service !
lS
lajean S's update31 Aug 2016, 11:16
Reviewer Update
This matter was resolved yesterday after I got hold of our ward councillor. Truely sad that I have to struggle for three weeks and go to these extremes to receive a service !