Boksburg Municipality Electrical Department ***********

Since early July 2020 we have been shocking using our taps in the shower, bath, sink, scullery of our home. I contacted the Boksburg Municipality Call Centre, workers from their electrical department were sent out on a Friday, a municipal fault line was found to be under the driveway of a block of flats next door to our home. Our power was cut and we were left for 5 days without electricity. The municipality then came and connected us to a street light in order that we could have electricty and they could attend to the fault , (we were still shocking in the home). On the 24th July our electricity went off, it took numerous calls to the call center and reference numbers, after 2 weeks of not having electricity we were reconnected to the street light, still shocking and nothing done to fix the problem permanently. On Friday 14th August again our electricity cut off. We have been without electricity for over 2 weeks now. Keep on requesting to speak to a manager to have the problem resolved, keep on getting new reference numbers. Have contacted the Electrical Contractors Association (SA), Ward councilor for help, still nothing from the municipality. I have paid R6875.00 water and lights account for 2020-07-22 and billed now R3054.00 for 2020-09-18 which I will pay, yet have been without electricity supply from the Boksburg Municipality for 4 days then 2 weeks and now for over a 2 weeks. I care for my elderly ill parents and its been nothing but frustrating to get this problem resolved. Sitting in the dark with numerous reference numbers from the municipality and not a call from management or someone come out to fix the municipal fault.