Bill shock between September and October 2016

<p>Good Day</p> <p> </p> <p>I am so shocked regarding my municipal bill. I received my bill for the month of September 2016 and it was standing at R4063.00 and my water specifically was standing at R514.08 of that bill for that specific month. Then yesterday I get home to get the shock of my life when I opened my October bill which is standing at an astronomical R19 807.00 , water on it's own being R12799.33. Now what I would like to know is how the hell can I use R12000.00 rand worth of water in a month...this is nonsense. We are only 4 in the house , myself , 2 kids and a helper. My helper is the only person that is left in the house the whole day until we all meet again in the afternoon , how did it get to this amount. I mean do we sleep with all our taps open???</p> <p> </p> <p>Another thing , my meter box was the only one that was changed in my street and everybody else's stayed the same. How do I know what was done when they changed it because suddenly I am getting these ridiculous amounts on my bill. There is no way in hell this can be true and correct. I mean the people that work in the accounts department dont they even spot a difference of R15000.00 on a client's account within a month , this is ridiculous. I want a thorough investigation into this matter and expect positive feedback. I mean who am I paying for my whole extension??????</p> <p> </p> <p>This is not on man , I want a resolution and I better not be cut off because there is no way in hell I am going to pay that money , NEVER.</p> <p> </p> <p>Regards</p> <p>A very angry customer</p>