Beware Ekhurleni Benoni *****s part of prepaid electricity money paid

Quite a few years back I had a prepaid electricity meter installed due to very high account. My electricity account dropped drastically to less than a quarter of what I was paying. Lately when purchasing prepaid electricity via FNB banking app I noticed that randomly an amount was being deducted from my purchase amount and labelled "ARREARS " I have been monitoring my account statements received for assessment rates, water and refuse removal. NOWHERE on my statements do the so called ARREARS amounts show as being credited to my account. I CAN ONLY CONCLUDE THAT THESE " ARREAR" AMOUNTS ARE BEING DEDUCTED FROM MY PREPAID ELECTRICITY PURCHASE AND GOING STRAIGHT TO EKHURLENI WITHOUT BEING CREDITED TO MY ACCOUNT THUS IT IS BLATELT THEFT AND *****. EKHURLENI NEEDS TO CONFIRM WHERE THEY GET THE AMOUNTS FROM AS MY RATES ETC ACCOUNT IS UP TO DATE!!!!!!!!!!!