BEST CUSTOMER SERVICE

I bought a house and it registered during August, therefore when the objections to the valuation roll came out i was unaware. Long story short, I submitted a query and received no feedback like many others. I attended the offices of the valuations department and nobody was there, however there were the staff members email addresses and contact details. On 5 October i decided to email them to query as to whether they received my query, Mr Peet Vermeulen immediately responding providing me with an update and further providing me with forms to complete and return. I then sent the completed forms however i completed the documents incorrect, he made contact with me and advised me accordingly and assisting me in completing the documents. Now this is what i call GOOD OLD SCHOOL CUSTOMER SERVICE. EMM has a gem, this is the best service I have ever received from a government department. Well done Sir and thank you very much for restoring my trust in customer service in South Africa.