1 reviews | Active since Dec 2014

01 Sept 2016, 07:45

BATTLE TO GET MY POWER BACK ON

<p>IT HAPPENED A COUPLE OF TIMES IN PAST THAT I LOOSE ONE OF MY PHASES AS IAM A THREE PHASE CUSTOMER AND EVERY TIME IT TAKES UP TO TWO WEEKS OF PHONE CALLS EVERY DAY TO GET IT SORTED OUT AS IT IS THE CASE AGAIN I REPORTED IT WEEK AND HALF AGO AND STILL NOT ABLE TO USE MY THREE PHASE EQUIP. AND NOT EVEN A PHONE CALL TELLING ME WHATEVER SO HOLDING ON THE 0800 NUMBER IS A PART OF MY WORKDAY </p> <p>IF YOU CAN ONLY GET COUNCIL WORKERS THAT PUT THERE WORK BEFORE FUN AND PAY</p>

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Replies (3)
Emm (Ekurhuleni Metropolitan Municipality)
Emm (Ekurhuleni Metropolitan Municipality)'s reply01 Sept 2016, 08:43
Official

Good day Sir,

I have escallated your query with the senior technician, he promissed to come through today.

's update06 Sept 2016, 15:31
Reviewer Update

WE ARE GOING INTO WEEK THREE STILL ONE POWER PHASE MISSING AND ALSO NO PHONE TO CONFIRM ANYTHING. I HAVE SPEND MORE THAN R300 IN AIRTIME TO THE CALL CENTRE AND ALL I GET IS PROMISES

's update06 Sept 2016, 15:34
Reviewer Update

WE ARE GOING INTO WEEK THREE STILL ONE POWER PHASE MISSING AND ALSO NO PHONE TO CONFIRM ANYTHING. I HAVE SPEND MORE THAN R300 IN AIRTIME TO THE CALL CENTRE AND ALL I GET IS PROMISES