Bad Service - Not responding

<p>We lodged a complaint of a Blocked drain on the 10/03/2017, to day is the 14/03/2017 and no service has been done. i have Spoken to 6 " supervisors" and they all give me the same response: "we will get back to you/someone is on their way" i have explained to them the severity of this problem but they just dont care.</p> <p>our yard is flooded, we cannot open any taps as the water is just not draining . and we have to pay rates and taxes for this. this is pathetic.</p>