AK
Armand K
1 reviews | Active since Jul 2015
17 Jul 2015, 09:49
Bad Service - No Help
I have logged a call on 2015/07/16 at 5pm and it has been 17 hours and we still do not have our electricity connected. When I tried to speak to a supervisor I was put on hold for 20min and then cut off. No-one is able to keep me informed of the problem and when it will be resolved. 90% of the call centre staff I have spoken to are rude. Absolute disgrace!!
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Replies (1)
Emm (Ekurhuleni Metropolitan Municipality)'s replyOfficial
20 Jul 2015, 07:55Hello Armandk,
Please take note that the turn-a-round time for Electricity is 4 to 24 hours. But if it has been a disconnection (due to non payment and/or arrears) you need to visit the Alberton Civic Centre for the re-connection
Please take note that the turn-a-round time for Electricity is 4 to 24 hours. But if it has been a disconnection (due to non payment and/or arrears) you need to visit the Alberton Civic Centre for the re-connection
Best regards,
Emm (Ekurhuleni Metropolitan Municipality)'s reply20 Jul 2015, 07:55
Official
Hello Armandk,
Please take note that the turn-a-round time for Electricity is 4 to 24 hours. But if it has been a disconnection (due to non payment and/or arrears) you need to visit the Alberton Civic Centre for the re-connection
Please take note that the turn-a-round time for Electricity is 4 to 24 hours. But if it has been a disconnection (due to non payment and/or arrears) you need to visit the Alberton Civic Centre for the re-connection
Best regards,