1 reviews | Active since Feb 2016
bad service
I am very disappointed and angry at the same time reported my meter not showing any numbers on the 26/01/2016 so meaning I can't even load electricity i have been calling the call centre day and night i even know their shift and almost all the team leaders of that call centre i cant seem to get any help i have wasted almost R500 to R600 airtime to call the call centre they will put me on hold for 30 to 40 but still no help, was given this *** they will promise me that the technical will come to my place but no one came. On the 13/01/2016 I did not have any power when i call the call centre i was told that ref number was close because the technician came to my place on the 30th but my husband was at home the whole day, they gave me a new *** on the 13/01/2016,techinicial came yesterday to check only to find out the cables are faulty they cant exchange the meter they have to exchange it with new cables and the the box as per the technician by the name of Mr Phaka,however he mange to load electricity by the pole, everything was fine after 2hour I didn't have the power again. called the call centre again i was send back and front no answer I don't think the problem
Good day
Kindly note that your call has been received and acknowledged, and has been allocated with the following ***.
Good day
Kindly note that your call has been received and acknowledged, and has been allocated with the following ***.
Hello elizokoht,
Good day
Kindly note that your call has been received and acknowledged, and has been allocated with the following ***.
Hello elizokoht,
Good day
Kindly note that your call has been received and acknowledged, and has been allocated with the following ***.
good day
still havent receive any feedback from them,and guess what i was served with a letter saying i am owing them
where was i suppose to load electricity with a faulty box i kept on calling them and was told to wait now is my fault
hmmmm thats nice neh..
good day
still havent receive any feedback from them,and guess what i was served with a letter saying i am owing them
where was i suppose to load electricity with a faulty box i kept on calling them and was told to wait now is my fault
hmmmm thats nice neh..
good day
i have been having a problem with Ekurhuleni since 27/01/2016 its july now 7months the quiery hasnt been resolved,now i dont have electricity because they say i was not pay electricity,while i was told to wait for a new box i am wondering where was i suppose to load it with a faulty meter,i had a blank meter box i did report it they came and switch it on from the pole and was told to go and order a new box my husband went and he was told to wait he is not the only person who is waiting for box and guess what i dont have electricity they telling me that i am trespasing electricity.when we went to the office to the person who is incharge of the queries we are told that he is on sick leave no one can assist us thats nice neh.so meaning he is the only person who is running the dept,i have been send back and forward no one whats to assist me i have numerus emails no respond.i guess i have to wait for Thulane hlatswayo from sick leave hmmmm.i have logged a call to hello peter since january guess what no respond from them its very nice to fall under ekurhuleni munnicipality neh they do as they please i wish i could get a job there.can somebody hire me.
good day
i have been having a problem with Ekurhuleni since 27/01/2016 its july now 7months the quiery hasnt been resolved,now i dont have electricity because they say i was not pay electricity,while i was told to wait for a new box i am wondering where was i suppose to load it with a faulty meter,i had a blank meter box i did report it they came and switch it on from the pole and was told to go and order a new box my husband went and he was told to wait he is not the only person who is waiting for box and guess what i dont have electricity they telling me that i am trespasing electricity.when we went to the office to the person who is incharge of the queries we are told that he is on sick leave no one can assist us thats nice neh.so meaning he is the only person who is running the dept,i have been send back and forward no one whats to assist me i have numerus emails no respond.i guess i have to wait for Thulane hlatswayo from sick leave hmmmm.i have logged a call to hello peter since january guess what no respond from them its very nice to fall under ekurhuleni munnicipality neh they do as they please i wish i could get a job there.can somebody hire me.