Bad Service

I would like to voice out my dissatisfaction on my dealings with Ekurhuleni Municipality service line. Since last week Thursday I am logging calls with their call centre and only on Friday 10 July after 18.00 their technicians were visible within our area. However, they never even bother to engage with the person who logged a call to understand what the problem is. They just stormed straight to the electricity booth in the main road and fiddled with the box. To my need of help i approached them to find out if they were aware of my call, they just responded \that is why we here"meaning they came to resolve my call. Once done with that they just left and whilst I thought my problem was sorted i just said thank you as the electricity got back as they left. Some 10 minutes after they left my electricity went off and immediately i called the call centre thinking they would stop them to say they should return"