BAD SERVICE

<p>We tried to purchase electricity online this morning and got an error. phoned Ekuruleni accounts department and was told we are +R300 in arrears. We now have to pay the full outstanding amount before they can switch on our system......THE ISSUE I HAVE is that my huband explained to them that we already paid R1000 on the account and the went in for a back surgery and is not allowed to drive as he cannot sit. The lady over the phone said she wont switch it on - i mean it is only R300.....i will make an eft of the R300 but now we need to pay the full amount. it was also mentioned when my husband said what do you do with the accounts in the township that they have arrangements and they have different circumstances - yet having a back operating and not able to drive with an account with a R300 deficit is not a special situation. I'm not happy and it is sad to see what is happening in this country.</p>