Adress and Damage caused by EMM

I logged a call with the call centre on 21/01/2015 for council to fix the hole they dug on my pavement exposing my water meter. They have dug it open and left it as is. Case number ***. Promises are made, and also never followed up. The hole is still there.<br> <br> Secondly, my council billing account is being sent to the wrong adress to people accross the street. I have tried to have that fixed, but to no avail. I work in Parktown and I am NOT driving into the council offices just to stand in a que for hours waiting for a disinterested employee to -maybe- fix the adress error. I have requested in writing that it be done and also been given phone numbers to dial that NEVER gets answered. <br> <br> I hope now that you respond on Hellopeter, that these issues may finally be attended to. Not holding my breath though.