Account Number ***)

<p>I paid my account on the 08/09/2016 it and didn't reflect immediately on my account and I phoned the municipality to find out what could be the problem. They told me that their Siyakhokha system takes time to allocate payments. To my suprise on the 18/10/2016 I received a Final Notice to say that I must pay the amount that I have paid already. I tried to call all the numbers on Final Notice but no one is picking up the phone. The cost of that Notice is R116.28 and it is totally unacceptable to me because I paid on time.</p> <p>Accounts Department is totally unprofessional because they are not answering the phones but they use them for their personal issues. I want this Cost of Notice to reversed because it is not my fault.</p>