Account 4 times higher

Good Day,<br> <br> I am really fastruated and hope I will get help regarding my account. My account has been very high for this whole year, I went to Germiston to complain I was told it will be corrected. My meter was replaced, I don't know the reason for that. My account has moved from R250 a month to R1 714 (there is no leak & only 2 adults using the water we are only home on weekend) SO why is the bill so high? I was dealing with Zanele she has told me about the interim charge, she keeps on saying my account will be revised. I have been having this problem since December and it is still not resolved. I cannot afford to pay for this bill. can someone please contact e and help me. I need an explanation & resolution to this problem ASAP