Absurd Interim charge on Water account

<p>I was billed an "Interim " amount on my water account for statement dated 10/05/2017 based on 50 000 ltrs o f water. We have NEVER used that much water! Our average usage is 25KL per month, so where does the council get the interim billing of 50KL???? When you try to contact EMM you cannot get through on the phones. You select the various options and then the phone just goes dead! How are we supposed to get this account sorted out when you can't even speak to anyone? Are we just supposed to pay this ridiculous account?????</p>