ABSOLUTELY TERRIBLE SERVICE AND SO MANY **** EXCUSES

Absolutely unacceptable YOU KEEP TAKING MY MONEY My house was sold registered to the new owner 28th September 2017. I have been trying since then to CLOSE MY account meters transferred and obtain a refund. Today after having emails in writing I was told by Mrs Sheze nothing has been done. Martin Willmers was told 26.10.2017 to close and move meters. Mrs Sheze confirmed on email 26.10.2017 all will be transfered, account closed for refund today 8th November NOTHING ABSOLUTELY NOTHING DONE