VN
Venessa N
1 reviews | Active since Aug 2022
26 Sept 2022, 07:24
Worst Service Ever
Bad Bad Bad service. No, wait, NO SERVICE WHATSOEVER>
I have been trying to get assistance from the so-called customer service for over a week. Absolutely no responses to my emails. No response to my call-back requests. NADA! I am canceling this immediately.
Helpful (0)
Replies (2)0
Replies (2)
Elixi's replyOfficial
26 Sept 2022, 09:48Dear Ms Venessa Van Niekerk
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our customer support team and they will get in touch with you shortly to discuss the matter further.
Regards
Elixi team
Elixi's reply26 Sept 2022, 09:48
Official
Dear Ms Venessa Van Niekerk
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our customer support team and they will get in touch with you shortly to discuss the matter further.
Regards
Elixi team
Elixi's replyOfficial
28 Sept 2022, 14:58Dear Ms Venessa Van Niekerk,
Thank you for reaching out to us.
Kindly note that we have attempted to contact you regarding the policy however we were unable to reach you, please note that your query has been closed until you make contact with us.
We have actioned the cancellation for your policy with effective date 1st October 2022 as you have requested.
At your earliest convenience please call us on the number below or alternatively e-mail us at ***
For any additional assistance please contact Talksure on ***Monday to Friday 8:00am to 5:00pm
Regards
Thank you for reaching out to us.
Kindly note that we have attempted to contact you regarding the policy however we were unable to reach you, please note that your query has been closed until you make contact with us.
We have actioned the cancellation for your policy with effective date 1st October 2022 as you have requested.
At your earliest convenience please call us on the number below or alternatively e-mail us at ***
For any additional assistance please contact Talksure on ***Monday to Friday 8:00am to 5:00pm
Regards
Elixi team
Elixi's reply28 Sept 2022, 14:58
Official
Dear Ms Venessa Van Niekerk,
Thank you for reaching out to us.
Kindly note that we have attempted to contact you regarding the policy however we were unable to reach you, please note that your query has been closed until you make contact with us.
We have actioned the cancellation for your policy with effective date 1st October 2022 as you have requested.
At your earliest convenience please call us on the number below or alternatively e-mail us at ***
For any additional assistance please contact Talksure on ***Monday to Friday 8:00am to 5:00pm
Regards
Thank you for reaching out to us.
Kindly note that we have attempted to contact you regarding the policy however we were unable to reach you, please note that your query has been closed until you make contact with us.
We have actioned the cancellation for your policy with effective date 1st October 2022 as you have requested.
At your earliest convenience please call us on the number below or alternatively e-mail us at ***
For any additional assistance please contact Talksure on ***Monday to Friday 8:00am to 5:00pm
Regards
Elixi team