FM
Fhumulani M

1 reviews | Active since Feb 2014

28 Nov 2019, 07:17

why are u *****ing my money

I dont even insurance with this company at all but they are busy debit my account i have request them to send me the recording were i have authorize them to debit my account for insurance or policy that i dont need at all.

0
Replies (2)
Elixi
Elixi's reply28 Nov 2019, 13:26
Official
Dear Fhumulani

Thank you for reaching out to us.

Your query has been forwarded to our customer support team for urgent attention on the matter and they will be in contact with you shortly to discuss the matter further.

Regards
Elixi
Elixi
Elixi's reply03 Dec 2019, 12:14
Official
Dear Fhumulani

Kindly note that we have attempted to contact you on multiple occasions however to no avail. 

We have reviewed our records and from the information initially provided by yourself, we cannot trace a policy or service linked to your bank account. We are therefore of the view that we are not presenting debit orders to your account as you have noted.

We have sent you an email inclusive of our contact details should you wish to discuss the matter further.

Regards
Elixi