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willie.k willie.k
1 reviews | Active since Dec 2016
25 Nov 2022, 16:46
Want to Cancel ASAP
My fiancé joined Elixi health. Was made to belive that its a medical aid. Only to find out its medical insurance. He tried to cancel but the number provided doesn't seem to thiers as it takes him to verious diffirent departments. Been trying to call the whole day but apparently they've got Training very disappointing as we've got no idea as to how to cancel the membership
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Elixi's replyOfficial
28 Nov 2022, 09:13 Dear Mr Willem
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our customer support team and they will get in touch with you shortly to discuss the matter further.
Regards
Elixi team
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our customer support team and they will get in touch with you shortly to discuss the matter further.
Regards
Elixi team
Elixi's reply28 Nov 2022, 09:13
Official
Dear Mr Willem
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our customer support team and they will get in touch with you shortly to discuss the matter further.
Regards
Elixi team
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our customer support team and they will get in touch with you shortly to discuss the matter further.
Regards
Elixi team