VERY VERY BEYOND WORDS DISSAPOINTED

Very very very disappointing... I have canceled my membership approximately 7 months ago due to customer relation being beyond poor... it has now been a year since I still don't have membership card or any form of communication by them... and the continue to debit my account although a email has been sent to them 6 to 7 months ago to cancel my membership due to non compliance... my back needs them to stop debit order... unfortunately until such time they can continue debiting my account.... don't get stuck in this on this hell no .... in my eyes it's actually theft what they doing... Never been able to use the plan for ever since I signed up... paying R1200 approximately every month