JT
Jimmy T

1 reviews | Active since Aug 2023

18 Oct 2024, 11:35

Unreliable Medical Insurance

Join Elixi at your Own Risk. Medication at Network Pharmacies always out of Formulary, they will leave you Frustrated with unpaid Dr's Consultations but come Month end they Debit. Worst of the Worst!!!

0
Replies (1)
Elixi
Elixi's reply18 Oct 2024, 11:53
Official
Dear Jimmy,
 
Thank you for reaching out to us.
 
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. 

We have passed your concerns on to the relevant department, who will be in contact with you to provide further assistance.  

Regards
Elixi team