JM
Jessica M
1 reviews | Active since Dec 2022
18 Sept 2025, 10:29
Unity/Elixi Poor service. Only useful thing was the ambulance.
Not happy with the service. It says to stabilize someone under an emergency they will be taken to a private hospital. Today i took my mom there and we were told they can't help her while she struggled to breathe and had a stroke again. They wanted us to pay R2500 upfront and claim it back afterwards. Please cancel...I'll just suffer the costs of medical aid. Useless to me and my family as she could have died.
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Elixi's replyOfficial
18 Sept 2025, 10:39Dear Jessica Mokwena,
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
One of our representatives will contact you shortly.
Should you require further assistance kindly contact customer services on *** Mon – Fri 8:00am – 5:00pm.
Regards,
Elixi Team.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
One of our representatives will contact you shortly.
Should you require further assistance kindly contact customer services on *** Mon – Fri 8:00am – 5:00pm.
Regards,
Elixi Team.
Elixi's reply18 Sept 2025, 10:39
Official
Dear Jessica Mokwena,
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
One of our representatives will contact you shortly.
Should you require further assistance kindly contact customer services on *** Mon – Fri 8:00am – 5:00pm.
Regards,
Elixi Team.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
One of our representatives will contact you shortly.
Should you require further assistance kindly contact customer services on *** Mon – Fri 8:00am – 5:00pm.
Regards,
Elixi Team.