1 reviews | Active since Nov 2021
*****s
Elixi is a ****. Do not waste your hard earned money on anything they say. It is all LIES. 1. Still waiting for my membership card. Why I thought I would have received it after almost 4 months, I don't know. 2. The info they give you on the phone, is so far from what is written in the contract. They want you to agree to the membership, start paying, and only 2 months later, they send you the contract, with information in that was not mentioned in the phone call. 3. I was told that there is a 2 month waiting period on all benefits, except hospitalization and trauma. That is not true. 4. If you have a chronic illness, you must wait 12 MONTHS before you can use the benefit. So what must you use in the meantime? 5. I have been in an email war with them, because I am a Type 1 diabetic that is depended on 5 injections a day, and they want me to wait 12 months before I can use the benefit. I asked them to review the recordings so they can hear that I was never told about this. All they can do is some person that keeps on forwarding me the recording. 6. Elixi is a ripp off. If you want to waste your money, then go for it.
I would like to add my policy number to this review, so that Elixi can see, who wrote the review. Policy number: ELIX110793
Thank you for reaching out to us.
We are sad to hear of your recent experience with the benefits on the plan, our customer support team has been in contact with you to discuss the points you have listed and is currently assisting you.
Regards
Elixi Team
Thank you for reaching out to us.
We are sad to hear of your recent experience with the benefits on the plan, our customer support team has been in contact with you to discuss the points you have listed and is currently assisting you.
Regards
Elixi Team
