SS
Shinese S

1 reviews | Active since Aug 2024

16 Aug 2024, 16:14

The medical is fine

The medical is fine. But the online GP prescriptions that they give you are never at clicks or dischem or is not covered by the medical so whats the use of paying so much money then when u go for medicine then you have to pay full amount for your medication that they prescribed for you

0
Replies (1)
Elixi
Elixi's reply16 Aug 2024, 16:20
Official
Dear Shinese,
 
Thank you for reaching out to us.  
  
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.  
 
This is certainly not the level of service that we aspire to. The matter has been referred to our customer support team and they will get in touch with you shortly to discuss the matter further.

Regards  
Elixi team