S
Sindile
1 reviews | Active since Sept 2025
02 Sept 2025, 14:24
The experience was okay
The experience was okay. The only thing that I didn’t like is to be asked about my sickness. That is a serious invasion of privacy. Only my doctor is supposed to know that. Right to privacy is a right that is enshrined on the Bill of Rights of our constitution and I felt that my fundamental right was violated. Thank you.
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Elixi's replyOfficial
02 Sept 2025, 15:09Dear Sindile,
Thank you for sharing your feedback with us. We sincerely apologize that you felt your right to privacy was not respected — we take such concerns very seriously. Please note that any medical-related questions are only asked to ensure that we provide the correct cover and benefits, but we fully understand and respect your concerns. We will review this matter internally to make sure our process remains sensitive and respectful. We truly value your input and thank you for bringing this to our attention.
Regards,
Elixi Team.
Thank you for sharing your feedback with us. We sincerely apologize that you felt your right to privacy was not respected — we take such concerns very seriously. Please note that any medical-related questions are only asked to ensure that we provide the correct cover and benefits, but we fully understand and respect your concerns. We will review this matter internally to make sure our process remains sensitive and respectful. We truly value your input and thank you for bringing this to our attention.
Regards,
Elixi Team.
Elixi's reply02 Sept 2025, 15:09
Official
Dear Sindile,
Thank you for sharing your feedback with us. We sincerely apologize that you felt your right to privacy was not respected — we take such concerns very seriously. Please note that any medical-related questions are only asked to ensure that we provide the correct cover and benefits, but we fully understand and respect your concerns. We will review this matter internally to make sure our process remains sensitive and respectful. We truly value your input and thank you for bringing this to our attention.
Regards,
Elixi Team.
Thank you for sharing your feedback with us. We sincerely apologize that you felt your right to privacy was not respected — we take such concerns very seriously. Please note that any medical-related questions are only asked to ensure that we provide the correct cover and benefits, but we fully understand and respect your concerns. We will review this matter internally to make sure our process remains sensitive and respectful. We truly value your input and thank you for bringing this to our attention.
Regards,
Elixi Team.