KR
Krishnan R

1 reviews | Active since Nov 2019

20 Jan 2025, 16:44

Terrible service

Your service is absolutely useless, i jave made so many calls for authentication code, they advised a nurse will call, the nurse was calling me, i gave my number only to call me to update the app. But the nurse was calling me i gave them my husband number who is the member. But till now there was no call to him.

0
Replies (1)
Elixi
Elixi's reply20 Jan 2025, 16:47
Official
Dear Krishnan R,
 
Thank you for reaching out to us.
 
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. 

We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you. 

Regards
Elixi team