B
Brandon
1 reviews | Active since Sept 2024
27 Sept 2024, 10:17
Phoning for a refere...
Phoning for a reference number and pre-authorisation number, is a problem because we do not have all the money in the world to still buy airtime and then they still let us waiting for 8 minutes and when you tell them to phone back ,they take alone to phone back
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Elixi's replyOfficial
27 Sept 2024, 10:19Dear Brandon,
We at Elixi value your feedback; we’re here to provide you with memorable service! We apologize for the inconvenience regarding our pre-authorization process; however, this was put in place to safeguard your policies. Please note that when we have renewals around November, you are more than welcome to add our pre-authorization waiver benefit, which exempts you from requiring approvals when you visit the GP.
Regards,
Elixi Team.
We at Elixi value your feedback; we’re here to provide you with memorable service! We apologize for the inconvenience regarding our pre-authorization process; however, this was put in place to safeguard your policies. Please note that when we have renewals around November, you are more than welcome to add our pre-authorization waiver benefit, which exempts you from requiring approvals when you visit the GP.
Regards,
Elixi Team.
Elixi's reply27 Sept 2024, 10:19
Official
Dear Brandon,
We at Elixi value your feedback; we’re here to provide you with memorable service! We apologize for the inconvenience regarding our pre-authorization process; however, this was put in place to safeguard your policies. Please note that when we have renewals around November, you are more than welcome to add our pre-authorization waiver benefit, which exempts you from requiring approvals when you visit the GP.
Regards,
Elixi Team.
We at Elixi value your feedback; we’re here to provide you with memorable service! We apologize for the inconvenience regarding our pre-authorization process; however, this was put in place to safeguard your policies. Please note that when we have renewals around November, you are more than welcome to add our pre-authorization waiver benefit, which exempts you from requiring approvals when you visit the GP.
Regards,
Elixi Team.