Not that bad of the ...

Dear Cathy,

Thank you for your feedback. We're glad to hear that you received the help you needed, though we understand the delay may have been frustrating. We appreciate your patience and will continue working to improve our response times. If there's anything else we can assist you with, please don't hesitate to reach out. We’re looking forward to keeping you covered! ♥

Regards,
Elixi Team.