CN
Constance N
1 reviews | Active since Mar 2021
01 Mar 2021, 16:21
Not pleased with service
I am unable to buy over the counter medication and I am unable to see a dentist in my area
Helpful (0)
Replies (2)0
Replies (2)
Elixi's replyOfficial
02 Mar 2021, 10:45 Dear Constance Nelisiwe Thank you for reaching out to us. We apologize for any inconvenience caused whilst you were trying to use our service. Our customer support team will be in contact with you shortly to assist you further on the matter. Regards Elixi team
Elixi's reply02 Mar 2021, 10:45
Official
Dear Constance Nelisiwe Thank you for reaching out to us. We apologize for any inconvenience caused whilst you were trying to use our service. Our customer support team will be in contact with you shortly to assist you further on the matter. Regards Elixi team
Elixi's replyOfficial
03 Mar 2021, 11:49 Dear Constance Nelisiwe
Thank you for reaching out and allowing us the opportunity to assist with your query.
Our customer support team has made contact with you and advised that the registration process for chronic medication was not followed. We have emailed you the chronic registration process to ensure that you are assisted in the near future.
We also suggest informing the service provider, Unity Health of your visit to the dentist prior to consultation. This will ensure a smooth approval of your visit.
We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries that you may have.
All members are welcome to contact our customer care team for clarification regarding the benefits or terms and conditions on *** Monday to Friday between 08h00 to 17h00.
Regards Elixi team
Thank you for reaching out and allowing us the opportunity to assist with your query.
Our customer support team has made contact with you and advised that the registration process for chronic medication was not followed. We have emailed you the chronic registration process to ensure that you are assisted in the near future.
We also suggest informing the service provider, Unity Health of your visit to the dentist prior to consultation. This will ensure a smooth approval of your visit.
We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries that you may have.
All members are welcome to contact our customer care team for clarification regarding the benefits or terms and conditions on *** Monday to Friday between 08h00 to 17h00.
Regards Elixi team
Elixi's reply03 Mar 2021, 11:49
Official
Dear Constance Nelisiwe
Thank you for reaching out and allowing us the opportunity to assist with your query.
Our customer support team has made contact with you and advised that the registration process for chronic medication was not followed. We have emailed you the chronic registration process to ensure that you are assisted in the near future.
We also suggest informing the service provider, Unity Health of your visit to the dentist prior to consultation. This will ensure a smooth approval of your visit.
We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries that you may have.
All members are welcome to contact our customer care team for clarification regarding the benefits or terms and conditions on *** Monday to Friday between 08h00 to 17h00.
Regards Elixi team
Thank you for reaching out and allowing us the opportunity to assist with your query.
Our customer support team has made contact with you and advised that the registration process for chronic medication was not followed. We have emailed you the chronic registration process to ensure that you are assisted in the near future.
We also suggest informing the service provider, Unity Health of your visit to the dentist prior to consultation. This will ensure a smooth approval of your visit.
We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries that you may have.
All members are welcome to contact our customer care team for clarification regarding the benefits or terms and conditions on *** Monday to Friday between 08h00 to 17h00.
Regards Elixi team