My claims and no communication

Item: Elixi
Rating: 1
Author: Grant W

Good day i am having problems with elixi for not responding to my email or not contacting me about my claims that i have submitted. This is very bad for i am a client of them for more than 6 years and they are always first to deduct money from my account, but now i dont receive any good service from them.

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Replies (1)

Elixi's replyOfficial

14 Feb 2023, 15:08

Dear Mr Grant

Thank you for reaching out and allowing us the opportunity to assist with your query.

Our customer support team has made contact with you and provided feedback received from Ambeldown in reference to your claims feedback.

We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries that you may have.

Regards
Elixi Team

Elixi's reply14 Feb 2023, 15:08

Official